Privacy Policy

Information We Collect

Personal Information

When you make a purchase or register on our site, we may collect your name, email address, phone number, billing and shipping addresses, order details, measurement notes, custom project information and account login details.

Automatic Information

We may also collect technical information such as IP address, browser type, device information, pages visited, cookies, analytics events and security logs.

How We Use Your Information

• To process orders, payments, shipping, returns and customer support.
• To prepare custom products, measurements and production communication.
• To maintain accounts, improve the website and prevent fraud or abuse.
• To send newsletters or marketing messages only when you have chosen to receive them.
• To meet legal, tax, accounting and consumer protection obligations.

Information Sharing

We do not sell your personal data. We may share necessary data with payment providers, delivery companies, email providers, website hosting providers, analytics tools, legal or accounting advisors, and public authorities when required by law.

Cookies

Our website may use cookies for cart functionality, login sessions, analytics, security, preferences and marketing measurement. You can control cookies through your browser settings, but some shop features may not work correctly without essential cookies.

Data Security

We use reasonable technical and organisational safeguards to protect personal data. No online system is completely risk-free, but we work to reduce risk through secure access, trusted service providers and limited internal access.

Your Rights

Depending on your location and applicable law, you may request access, correction, deletion, restriction, portability or objection to processing of your personal data. You may also withdraw newsletter consent at any time.

GDPR Compliance

For users in the European Economic Area, our processing is based on contract performance, legal obligation, legitimate interest, or consent where required. You may contact us to exercise GDPR rights or raise a concern about processing.

Children's Privacy

Our website is not directed to children. We do not knowingly collect personal data from children without appropriate consent from a parent or guardian.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.