Store Regulations

§ 1 Preliminary Provisions

Historicum online store, available at historicum.pl, is run under the name of Historicum Sylwia Henkelman, ul. Hieronima Derdowskiego 8, 71-176 Szczecin, entered into the Central Register and Information on Economic Activity (CEIDG) kept by the minister responsible for economy, NIP 8521049711, REGON 811683238.

These Regulations are addressed to both Consumers and Entrepreneurs using the Store and define the rules for using the Online Store as well as the rules and procedure for concluding Sales Agreements with the Customer remotely via the Store.

§ 2 Definitions

§ 3 Contact with the Store

§ 4 Technical Requirements

To use the Store, including browsing the Store assortment and placing orders for Products, the following are necessary:

• Terminal device with access to the Internet and a web browser
• Active e-mail account
• Cookies enabled

§ 5 General Information

The Seller, to the fullest extent permitted by law, is not responsible for disruptions, including interruptions in the functioning of the Store, caused by force majeure, unauthorised actions of third parties or incompatibility of the Online Store with the Customer technical infrastructure.

Browsing the Store assortment does not require creating an Account. Placing orders is possible either after creating an Account or by providing the necessary personal and address data enabling execution of the Order without creating an Account.

The prices given in the Store are given in Polish zlotys, euros and US dollars and are gross prices including VAT.

The final amount to be paid by the Customer consists of the price for the Product and the cost of delivery, including charges for transport, delivery and postal services.

§ 7 Rules for Placing an Order

In order to place an Order, you must:

1. Select the Product being the subject of the Order and click the Add to cart button.
2. Log in or use the option of placing an Order without registration.
3. If ordering without registration, fill in the Order Form by entering recipient details and delivery address.
4. Select the type of shipment and enter invoice data if different from the recipient details.
5. Click the Order and pay button and confirm the order.
6. Choose one of the available payment methods and pay for the order within the specified period.

§ 8 Delivery and Payment Methods

Available Delivery Methods:

• Postal shipment
• COD postal shipment
• Courier delivery
• COD courier delivery
• Personal collection

Available Payment Methods:

• Cash on delivery
• Payment by bank transfer to the Seller account
• Electronic payments
• Payment by credit card

Realization of orders: In stock items - 5 work days. Custom made items are set individually for every order.

§ 9 Execution of the Sales Contract

The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Store.

After placing the Order, the Seller immediately confirms its receipt and accepts the Order for execution by sending the appropriate e-mail to the Customer.

Payment Deadlines:

• Bank transfer, electronic payment or payment by credit card: payment within 5 working days from conclusion of the Sales Agreement, otherwise the order will be cancelled.
• Cash on delivery: payment upon receipt of the shipment.
• Personal collection: payment upon receipt, within 5 days from notification.

Product delivery takes place worldwide.

Delivery costs are indicated on the Online Store website and when placing the Order. Personal collection is free of charge.

§ 10 Right of Withdrawal

The consumer may withdraw from the Sales Agreement for items not made on measure or with custom changes within 5 days without giving any reason. After this time, if the buyer cancels the order, return of payment will be in form of voucher.

How to Withdraw:

The consumer may withdraw from the Agreement by submitting a statement of withdrawal to the Seller. The statement may be sent by traditional mail or electronically to the Seller e-mail address.

Consequences of Withdrawal:

• The Seller returns payments not later than within 14 days from receipt of the Consumer withdrawal statement.
• The Seller may withhold reimbursement until receipt of the Product back or proof of its return.
• The Consumer should return the Product no later than 5 days from informing the Seller about withdrawal.
• The Consumer bears the direct cost of returning the Product.

Exceptions - No Right to Withdraw:

• Items manufactured according to the Consumer specifications or serving individual needs.
• Items made to measure or with custom modifications.
• Items delivered in sealed packaging that cannot be returned after opening due to health protection or hygiene reasons.
• Services fully performed with the express consent of the Consumer.
• Digital content not recorded on a tangible medium.

§ 11 Complaint and Warranty

The Sales Agreement covers new Products. The Seller is obliged to provide the Customer with an item free from defects.

Important: Complaints should be submitted in writing or electronically to the Seller addresses provided in § 3 of these Regulations.

The Seller will respond to the complaint request immediately, and if the Customer is a Consumer, no later than within 14 days.

Goods returned under the complaint procedure should be sent to the address provided in § 3 of these Regulations.

Parcel Loss or Damage:

Seller will not accept claims for broken or lost parcels unless a loss report is made. If the box is broken, this must be done in the presence of the delivery person. If the box is lost, it must be reported to the delivery company.

§ 12 Out-of-Court Methods of Dealing with Complaints

Detailed information on the possibility for the Consumer to use out-of-court methods of dealing with complaints and pursuing claims is available at offices and websites of consumer ombudsmen, consumer protection organisations, Voivodship Inspectorates of Trade Inspection, and the Office of Competition and Consumer Protection.

The Customer may use the EU ODR online platform available at: http://ec.europa.eu/consumers/odr/

§ 13 Personal Data in the Online Store

The administrator of Customers personal data collected via the Online Store is the Seller.

Customers personal data are collected in order to implement the Sales Agreement and, if the Customer agrees, also for marketing purposes.

The Customer has the right to access and correct their data. Providing personal data is voluntary but necessary to conclude the Sales Agreement.

§ 14 Final Provisions

Agreements concluded through the Online Store are concluded in Polish.

The Seller reserves the right to amend the Regulations for important reasons, including changes in law or changes in payment and delivery methods. The Seller shall inform the Customer of any change at least 7 days in advance.

In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular the Civil Code, the act on the provision of electronic services, the act on consumer rights, and the act on the protection of personal data.